We may communicate information to you regarding products, services, and special offers available from WorldVertex, unless you have opted not to receive such communication or such communication is prohibited by law. There are other instances in which We may divulge your personal information, such as when required by law, regulation, or litigation. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Most commercially available Internet browsers allow users to block cookies; however, doing so may limit your ability to access certain portions of our website.
When visiting our website, each file request is logged by our web server. The information gathered includes the name of the file requested, time of the request, and the IP address of the machine requesting the file. We use IP addresses to analyze trends, administer the website, track website movement, and gather non-individually identifying demographic information.
WorldVertex website may contain links to other websites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those websites.
WorldVertex also shares Personal Information with intermediaries such as credit card companies, banks, or fulfillment centers. Intermediaries serve solely as links in the distribution chain, and do not store, retain, or use this Personal Information for any secondary purpose other than to provide the contracted service. We may also share Personal Information with other contractors or service providers who use the information solely to provide the requested service to WorldVertex and for no other purpose.
Finally, we will disclose Personal Information as required to enforce or protect our legal rights with respect to a Partner or Reseller, or as required by court order, subpoena, or other operation of law.
a. information divulged due to computer virus, malware or hacker attack.
b. personal information to be provided as required by law or relevant governments
c. Any other leakage of personal information which is not ascribable to WorldVertex
In your message, please describe in as much detail as possible the nature of your inquiry or the ways in which you believe that our Online Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.
Under a free Trial Access to the Software with a Trial License Key, the Client will be granted a worldwide non-exclusive license to use, copy and incorporate the Software, exclusively within its Application and for a Trial Access.
The Client can benefit from a limited number of Trial License Keys. If the Client wishes to obtain additional Trial License Keys, it can contact WORLDVERTEX by contact form. WORLDVERTEX can terminate the Agreement at any time, without notice nor liability.
Should the Client want to deploy its Application in Production with the Software, the Client shall obtain a Production License Key by:
a. Connecting to the SDK Pricing page in order to review the Software specifications, the subscription prices, the Application concerned, etc.;
b. Indicating the number and duration, one or several years, of the Production License Keys it wishes to subscribe to;
c. Receiving from WORLDVERTEX a pricing offer, which is systematically in the form of an annual or pluriannual subscription fee;
d. Reading and expressly accepting the present Terms and Conditions before proceeding with the subscription and the payment in advance of one or more annuities;
As of the date of the subscription, the Client will be granted a worldwide non-exclusive license which term is based on the duration of the Production License Key, to use, copy and incorporate the Software, exclusively within their Application and for Production, without any limit whatsoever regarding the number of the products and/or devices or the number of users of these products and/or devices in order to distribute, sublicense and/or sell copies of their own products and/or devices containing the Software.
Before the Production License Key expires, the Client can renew its Production License Key by making another payment for one or more annuities. The Client shall then integrate the new Production License Key into its Application to keep the Software functionalities and upgrade the Software to the latest version made available by WORLDVERTEX.
In the event the Client cancels its subscription, all the sums paid by the Client will remain vested to WORLDVERTEX. Should the Client fail to pay the sums due, WORLDVERTEX may freeze access to the Software until such payment is made. If payment is still outstanding sixty (60) days after the sums were due, WORLDVERTEX may treat this as the Client’s notice of termination. In such a case, the Client will have to pay all the sum due for the said subscription as remedies.
The Client shall:
a. Promptly report to WORLDVERTEX any problem with the Software and implement any corrective procedures provided by WORLDVERTEX upon receipt of the request;
b. Be solely responsible for the use of the Software by the End Users;
c. Be solely responsible for protecting and backing up the data and information stored on the devices where the Software is installed and should confirm that the data and information is protected and backed up in accordance with any internal or regulatory requirements as applicable before contacting WORLDVERTEX. WORLDVERTEX shall not be responsible for lost data or information in the event of errors or other malfunction of the Software, of the Application and/or the devices on which the Software is used.
All invoices issued by WORLDVERTEX are due and payable within thirty (30) days of the date of the invoice. If the Client fails to pay the sums provided for in this Agreement when due:
a. WORLDVERTEX shall be entitled a late payment interest as the rate of three (3) times the late;
b. WORLDVERTEX shall obtain a reasonable compensation from the Client for any recovery cost exceeding the lump compensation and incurred due to the Client’s late payment;
c. WORLDVERTEX shall be entitled to suspend the Agreement as per article 11 and/or terminate the Agreement as per article 12 of this Agreement.
THE AGREEMENT DOES NOT APPLY TO ANY UNAVAILABILITY, SUSPENSION OR TERMINATION OF THE SOFTWARE THAT:
a. ARE CAUSED BY FACTORS OUTSIDE OF OUR REASONABLE CONTROL, INCLUDING ANY FORCE MAJEURE EVENT RESULT FROM ANY ACTIONS OR INACTIONS OF THE CLIENT OR ANY THIRD PARTY;
b. RESULT FROM THE CLIENT’S EQUIPMENT, SOFTWARE OR OTHER TECHNOLOGY AND/OR THIRD-PARTY EQUIPMENT, SOFTWARE OR OTHER TECHNOLOGY;
c. RESULT FROM ANY MAINTENANCE AS PROVIDED FOR PURCHASING THE SOFTWARE OR RELATED PLANNED WORKS IN ORDER TO KEEP THE SOFTWARE FUTURE PROOF (E.G. SOFTWARE UPGRADES, ETC.);
THE CLIENT EXPRESSLY UNDERSTANDS AND AGREES THAT NEITHER WORLDVERTEX NOR ITS SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR PARTNERS, WILL BE LIABLE TO THE CLIENT FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF WORLDVERTEX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SOFTWARE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF THE CLIENT’S SERVICES, AND/OR PRODUCTS, AND/OR INSTALLATION, AND/OR EQUIPMENT; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SOFTWARE; (v) FAILURE TO INSURE THE COMPATIBILITY OF THE CLIENT’S EQUIPMENT WITH THE SOFTWARE; (vi) ANY OTHER MATTER RELATING TO THE SOFTWARE.
IF, NOTWITHSTANDING THE FOREGOING EXCLUSIONS, IT IS DETERMINED THAT WORLDVERTEX, SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR ARE LIABLE FOR DAMAGES, IN NO EVENT WILL THE AGGREGATE LIABILITY, WHETHER ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EXCEED THE TOTAL FEES PAID BY THE CLIENT TO WORLDVERTEX DURING THE TWELVE (12) MONTHS PRIOR TO THE TIME SUCH CLAIM AROSE, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
In case of a serious or persistent breach by the Client of one of its obligations under this Agreement that the Client has not remedied within seven (7) days following the sending of a formal notice, WORLDVERTEX will suspend the use of the Software.
WORLDVERTEX reserves the right to send the formal notice after the suspension of the use of the Software in case of emergency. From the date of suspension of the Agreement, the Client has fifteen (15) days to remedy its default. Otherwise, WORLDVERTEX may terminate the Agreement, preserving its rights to recover the sums still owed by the Client.
During the term of the Agreement and for a period of one (1) year after its termination for any reason whatsoever, the Parties undertake to ensure that Confidential Information:
a. Is not communicated to any third party;
b. Is only disclosed to those of the Parties' staff who need to know it in the framework of any eventual work related to or arising out of this Agreement;
c. Is protected and kept strictly confidential and secret by any personnel of the Parties, such personnel being responsible for ensuring that no document or element referring or relating to, or whose content refers or relates to the Confidential Information, is visible or accessible by a third party who may be present at the Parties’ premises;
d. Is not used, whether in full or in part, for any purpose or objective other than the execution of the Agreement and/or any work related to or arising out of this Agreement;
e. Is not copied, reproduced or duplicated in full or in part except as required in the context of the conduct of this Agreement or any work relating thereto or arising therefrom.
Disclosure of Confidential Information to third parties shall not be considered to have been made in breach of the aforementioned obligations if:
a. The Party accused of disclosing the Confidential Information can prove that it was legally and without fraud in possession of said Confidential Information on the Effective Date or prior to the disclosure of that Confidential Information by the disclosing Party;
b. Said Confidential Information is in the public domain, where the existence of the Confidential Information in the public domain is not due to an unauthorized disclosure by the Party considered to having disclosed it;
c. Said Confidential Information has been disclosed to the recipient by a third party who is under no obligation of confidentiality to the disclosing Party;
d. Said Confidential Information has been developed by employees of the recipient Party who had no access to Confidential Information received from the disclosing Party;
e. Said Confidential Information is required to be disclosed by a court or tribunal of competent jurisdiction, or any other competent authority.
Customer Service Hotline: [ +82-2-576-3776 ]
E-mail of Customer Service:[ help@vtex.co.kr ]
Generally, we will reply within 30 days. If you are not satisfied with our reply, especially if our personal information handling behavior has damaged your legitimate rights, you can also make complaints or reports to the Internet, telecommunications, public security, industry and commerce and other regulatory authorities.